EBK INTEGRATED SOLUTIONS

Your business.
A world of
possibility.

Commercial knowledge, partner networks and coordinated execution. EBK Integrated Solutions brings the technology and intelligence layer of the EBK Group into one connected service experience.

BUSINESS TOOLS • PARTNER NETWORKS • OPERATIONAL SUPPORT
Zoey, the EBK AI character, holding a tablet in a technology workspace
MEET ZOEY YOUR FUTURE AI BUSINESS COMPANION

THE EBK VALUE PROPOSITION

We Build. We Connect.
We Deliver.

FROM COMMERCIAL INTENT TO DELIVERY

One connected
operating model.

EBK connects commercial development, product expertise and strategic execution partners through one shared operating model. Integrated Solutions is custodian of the Command Centre, providing the technology, knowledge and coordination that support KAM services and agreed partner delivery.

For principals, clients and service partners, the aim is a clear route from a business need to an agreed scope, accountable delivery and useful reporting. Blueprint Playbooks provide practical knowledge; the Command Centre coordinates the work.

Discover the Command Centre →

A clear route to market

Connect commercial planning with the services and partners needed for execution.

Defined accountability

Agree who does what, with clear handovers, responsibilities and service levels.

Visible progress

Bring requests, supporting documents, decisions and reporting into a coordinated process.

OUR SERVICES

Commercial expertise.
Practical business support.

EBK Integrated Solutions connects commercial development, product and brand support, business systems and practical knowledge. Each service helps turn a business requirement into coordinated, measurable delivery.

01 / VALUE ADDED SERVICE

Commercial development

Turn a market opportunity into a structured commercial plan.

  • Market assessment, channel priorities and route to market planning
  • Principal and partner onboarding, account plans and launch coordination
  • Commercial forecasts, pricing models and performance measures

02 / VALUE ADDED SERVICE

Product & brand support

Connect product potential with a clear customer proposition.

  • Range architecture, product briefs and commercial feasibility
  • Brand positioning, catalogues and customer presentation materials
  • Packaging coordination, launch readiness and market activation

03 / VALUE ADDED SERVICE

Business systems & reporting

Give teams a shared view of commitments, information and performance.

  • Process design, standard operating procedures and document control
  • CRM requirements, product information and agreed system integrations
  • Dashboards, management reporting and exception follow up

04 / VALUE ADDED SERVICE

Knowledge & partner enablement

Equip people and partners with practical tools for execution.

  • Blueprint Playbooks, templates and commercial frameworks
  • Partner briefs, onboarding tools and clearly defined responsibilities
  • Capability development and guidance on applying the operating model

Support is structured around an agreed brief, scope and delivery responsibilities. System integrations and digital access are confirmed for each engagement.

Specialist services & programmes

Explore the Blueprint library and the wider services under development.

01 / KNOWLEDGEBlueprint library

Blueprint
Playbooks.

Commercial frameworks, practical templates and tools to help you structure and grow a business.

02 / MOVEMENTIn development

Global
Mobility.

Bring travel, accommodation, relocation and event support into one coordinated service journey.

03 / FOOD NETWORKSProposed connection

Food
Connect.

A proposed food network connection for sourcing opportunities, partner introductions and coordinated enquiries.

04 / COMMUNITYProposed programme

EBK
Sprouts.

Farm to fork. More food reaching people. Explore community production, suitable surplus recovery and less food sent to landfill.

Sarah smiling in a striped blazer.

SARAH · STRATEGIC ADVISOR

Meet Sarah.

A wider perspective.
A clearer way forward.

Sarah is the planned senior advisory intelligence layer within EBK Integrated Solutions, designed to support leaders with commercial strategy, governance and complex decisions.

  • Governance & relationshipsBoard level priorities, transformation and institutional engagement.
  • Commercial strategyPrincipal negotiations, investor relationships and long term business direction.
  • Decision supportRisk assessment and structured thinking when the stakes are high.

Coming soon · Planned to follow Zoey

THE CONNECTION BEHIND THE BUSINESS

Zoey & Thando.

Building connections. Bringing plans to life.

Clear communication, practical knowledge and a shared purpose connect the people behind the EBK experience, from the first conversation to coordinated delivery.

See how we support the EBK Group →
Zoey and Thando meeting with a business partner.

PART OF EBK HOLDING GROUP

Four businesses.
One connected story.

Distribution, food innovation, social impact and specialist lubricants. Each business brings its own market focus to the EBK Group, connected by shared strategy and coordinated execution.

Integrated Solutions provides the commercial knowledge, systems and practical support that help each business deliver.

Explore the EBK Group ↗

IMPORT, EXPORT & MARKET ACTIVATION

EBK Distributors

Connecting international principals with customers and channels across Southern Africa.

EBK Distributors is the Group’s international trade and key account gateway. It develops routes to market through key account management (KAM) services and strategic execution partners, connecting principals with retail, wholesale, foodservice, forecourt, convenience and alternative channels.

KAM services develop principal and customer relationships, account plans and commercial coordination. Strategic execution partners provide the agreed logistics, distribution and field services, supported by shared Command Centre visibility.

How Integrated Solutions adds value

  • Principal onboarding, product information and catalogue coordination
  • Market and channel plans, customer activation and account reporting
  • Forecasts, commercial models and visibility of agreed commitments

A coordinated route from principal opportunity to customer execution.

More about EBK Distributors ↗

Nourishing lives.
Naturally.

Explore EBK Foods ↗

FOOD INNOVATION & LOCALISATION

EBK Foods

Developing relevant food products for the customers and markets we serve.

EBK Foods is the Group’s food innovation and product development business, bringing together private label, localisation and aligned manufacturing capability. FreshBlend forms part of this food development story.

The focus is on translating a market opportunity into a practical product proposition: the right range, packaging, price point and route to the customer.

How Integrated Solutions adds value

  • FreshBlend and wider product briefs, range planning and costing support
  • Brand positioning, packaging coordination and product information
  • Launch preparation, customer presentations and commercial feedback

A structured path from product concept to market readiness.

More about EBK Foods ↗

Nurturing potential.
Growing futures.

Explore EBK Sprouts ↗

COMMUNITY, ENTERPRISE & SOCIAL IMPACT

EBK Sprouts

Connecting business growth with opportunity for people and communities.

EBK Sprouts is the Group’s social impact and enterprise development platform. Its purpose is to connect community capability, inclusive participation and sustainable livelihoods with real market opportunities.

Programme development includes community production, suitable surplus food recovery and partnerships that help more food reach people, with scope and delivery responsibilities defined for each initiative.

How Integrated Solutions adds value

  • Programme design, partner mapping and resource planning
  • Coordination frameworks for community production and suitable surplus food initiatives
  • Impact measures, supporting records and partner reporting

Clearly defined programmes with accountable delivery and measurable outcomes.

More about EBK Sprouts ↗

THE CORE OF OUR CONNECTED MODEL

The Command Centre.
Six capabilities. One commercial engine.

EBK Integrated Solutions is custodian of the Command Centre, the Group’s shared control platform and commercial engine. It connects KAM services, strategic execution partners, demand, data, customer engagement and commercial reporting across the value chain.

Six capabilities around the EBK Command Centre: key account management services; supply chain planning; operational and execution oversight; systems and integration; governance, transparency and reporting; technology innovation.
Integrated capability. Coordinated execution.
View full diagram ↗

FROM INTRODUCTION TO DELIVERY

A clear next step.
Every step of the way.

The operating model connects commercial relationships, execution and reporting. The current internal pilot captures requests and opportunities; the wider integrations are being developed.

  1. 01

    Tell us what you need

    A clear brief, the right service and the outcome you want.

  2. 02

    Agree the way forward

    Confirm responsibilities, scope and commercial terms with the relevant team.

  3. 03

    Keep the work visible

    Track agreed actions, documents and progress in your own future workspace.

Three colleagues sharing a celebratory high five around a table.

BUILDING CONNECTIONS. DELIVERING RESULTS.

Shared purpose.
Stronger connections.

Good systems work through people. Clear communication, shared knowledge and coordinated action bring the EBK service experience to life.

Zoey · Thando · Susan

YOUR PLACE IN THE PLATFORM

One connection.
Many possibilities.

Explore the client and partner workspace design.

Explore the planned portal ↗

Explore the planned portal ↗